Tips from Social Media Camp Victoria #SMCamp

Mari Smith & Heather Clifford

 

 

 

 

 

 

 

 

 

What was Social Media Camp all about?

 Social Media Camp 2013 in Victoria BC this past week was a conference dedicated to sharing knowledge, tools, tips, resources and industry secrets from passionate social media leaders. These experts were all emotionally charged and willing to give the attendees as much value for their time and money as they possibly could.

The rooms were buzzing with social sharing, laughter and the incredible opportunity to absorb crazy functional information from technology and social savvy strategists….. new apps, gadgets, what’s coming next and what’s not cool anymore. However I found the real learning came from Face to Face interaction with the people you’ve only known virtually and this included Fans from my own business page…. This was a networking event strategically organized to stimulated your brain into exhaustion…. Do the words unplug ring true to anyone!!

Here are a few powerful Social Media Tips I picked up For you!

  •  The biggest take away and tip about social media would be to “Get social and network”… or in Facebook language – Engage… social media is all about connecting, listening and adding value to your followers life! Yes there are many people using social media that don’t understand these simple rules and it could become detrimental to their social media existence..
  • Mayor Dean Fortin (Victoria) welcomed the audience and shared how social savvy Victoria has become with its technology rich citizens. This should encourage other cities to embrace social media. Nanaimo BC where I engage with the world is also very tech savvy!!

Mari Smith was my social media trainer and mentor back in 2010 when I began getting serious about teaching social media and Mari was the headliner for #SMCAMP… it was very SuperCalaFraGilistic seeing her again…

Mari’s 5 Easy Steps to Master Social Media

  1. Clarity ~ Focus and follow one course until successful
  2. Be Congruent ~ Have an Authentic voice about your brand
  3. Content ~ Be the authority behind your brand. Remember IBM said 90% of data in the world was created in the last 2 years.
  4. Engagement ~ Two way conversations. Content is King, but engagement is Queen and She Rules the House!
  5. Conversion ~ Yes you can sell. Try the 80/20 Rule. It’s called “Social Equity”

Curation Tools to help you on your social media journey ~ Spundge.com ~ Trapit.com ~ Alltop.com

  • Post everyday, share content from other people. Delegate to a social savvy person. Strive for exceptional service. Be systematic
  •  Design ~ Eye Catching posts, Cover Images, make them your own “Think Branding”
  • Schedule postings

Pinterest

 

 

 

 

 

Pinterest ~ Get Pinning!

 

Social Media Productivity

 

 

 

 

 

 

Social Media Productivity

LinkedIn Tips 

  • People Trust LinkedIn. It’s more than a Resume site. It is a place to Build your professional network.
  • LinkedIn’s model is “Relationships Matter”
  • Your Headline is the Most Important area, contact information and summary. Google will Index your information.

Twitter Tips 

  • Think Referrals. Create Lists. Talk to people, don’t just Tweet, there is a lot of Noise out there. Think of a way you could stand out and be unique. Get Local!!

News Feeds and EdgeRank

One of the most interesting talks that focused on Facebook news feeds was from Chad Wittman of EdgeRank Checker he called Facebook your personal news paper and that a typical brand on Facebook only reaches 12% of their Fans. This is because today more people are doing more things on Facebook and this is taking up more space… there is only a Finite amount of room in a news feed… So how do you as a business page get more of your fans to see your page without paying to play?

Edgerank is definitely a word you need to get friendly with, there are three variables in a post which is called an Edge that make up an algorithm. 1. Affinity 2. Weight 3. Time Decay

Chad suggests that you….

  • Post at the most optimum time for your business audience
  • Don’t POST POST POST ~ this only eliminates the previous posting
  • Time Decay ~ A posting is usually gone within 3 hours, posting two or three times a day is alright, unless of course your audience would only prefer one. Once again you need to know and understand your audience.
  • write a posting in an engaging manner. Examples might be… Fill in the blank___________

On a scale of one to ten_______  Have you ever_______  What do LIKE better a or b?

To increase Affinity you need to increase engagement, get your fans to do something… LIKE, Comment or the big kahuna SHARE your content. If a person LIKES your page and never does anything on it, Facebook decides you have no relationship with this FAN and Facebook stops feeding your postings into their news feed.

For weight ~ pictures carry the biggest bang for your buck.. Gorgeous, eye-catching photography ~ Brand your own. My tip to you would be to use Picmonkey.com Love it ♥

What is working against your Business Page?

Now here’s a little shocker for you ~ the worst thing that could happen to your page is negative feedback, this happens when someone hides your postings, but when someone Unlikes your page this is really bad, worse even than reporting you as spam….Facebook collects this data…

Conclusion

There were so many more speakers that delivered excellent social media content including my own workshop “Facebook Head to Toe” but I just wanted to give you a taste of the incredible knowledge that is shared at these events. It would be my advice to you to attend an event if one comes close to your city. The amount of information is staggering and valuable in todays on-line marketing world.

You can implement the tips I’m sharing here… but in the end Nothing beats being there live.

ps. This is my interpretation of each speakers session and does not reflect the actual written material of the presenters.

Cheers!!

My name is Heather Clifford and I live in beautiful Nanaimo BC where I teach hands on social media all across North America. I help bridge the distance between technology and you utilizing social media as a marketing tool in your business. Ask me for help!


10 Ways to Stay Focused on Social Media

Wasting Time

It’s Easy to Do ~ Waste Time

In todays fast paced world we’re so busy trying to stay current on what the newest or best marketing vehicles are…. gadgets, widgets and social sites, it seems virtually impossible to get any real work done… or does it?

A business really needs to know exactly what is important and what needs to be built and maintained to have a social media footprint.

You don’t need every social network, and you certainly don’t need all the bells and whistle’s that can be downloaded… but how do you know what you need… everyone has an opinion including me… it can get very confusing…fast!

My philosophy is for everyday businesses that want to compete on-line but would rather focus on building relationships with face to face interaction.. Keep It Simple!

Here are ten Fabulous ways to stay focused and have a social media presence on-line…

1. You Must decide which networks your audience are using (Facebook, Twitter, LinkedIn)

2. Define your audience, age, gender, location, psychological profile

3. Pick a work team and get together and brainstorm what your social channel(s) will look and feel like… think branding and authority..

4. Be consistent across the board

5. Build an interactive community on that network with Content that You create. Your Content will be a huge factor to your success!

6. Get an audience to follow you, by following them. You Must Keep Growing Your Fan Base.

7. Be Curtius, grateful, inquisitive, emotional, valuable ~ You Must Engage With Your Fans.

8. Try using the 80/20 rule of thumb… 80% Valuable, haa haa, sharing 20% selling (selling is all about YOU)…Facebook is not a good place for Me Me Me!!!

9. You need to try shifting some of your marketing dollars to on-line advertising to REACH more Fans.

10. Have Fun ~ social media is a journey and not a final destination.

Cheers

My name is Heather Clifford and I live in beautiful Nanaimo BC on Vancouver Island. I teach hands on social media all across North America. I am a speaker, consultant and social media coach, helping businesses to bridge the distance between technology and on-line marketing.

 

 


Facebook for Business Content Strategy

Confused[1]

 

 

 

 

Simple Facebook Truths ~ Today!

It seems like we’ve been railroaded into mandatory Facebook advertising on our business page, in order for the people who have opted in to seeing our status updates can actually see them ~ Wow, what to do?

If you can be consistent on Facebook and create killer content that your followers just LOVE and share with their friends, you’re probably going to be just fine not paying for REACH… but if you’re like the rest of us in Facebook land you’ll need to figure out the best approach to stay top of mind.

Don’t get confused with what I just said, you still need great content in order not to be hidden or worst yet “Unliked”

The number one reason business pages are unliked today is because the page is putting out too much content, you’re taking up valuable space in my personal profile news feed, and what you’re posting isn’t really that valuable to me…. anymore!

We know that less than 20% of the people who LIKE our page actually get to see our status updates. Does this mean we should post more often? People view Facebook at different times of the day and what you posted this morning could be long gone by noon… The key to Facebook’s viral reach is to create engagement, get your followers to do something…LIKE, Share, Comment…

At this time no one can tell us what the perfect posting amount is, only you can determine this by what your followers tell you, and if only 20% of your followers get your message, you’re still not going to know…. I know people who post every other day, while some people post 20 times a day…. DON’T over analyze everything… yes pay attention and if your insights tell you your audience is small you’ll need to do something about it… or it is a waste of time spending it on Facebook thinking you are actually marketing to an audience. Facebook recommends at least three times a WEEK!!!

You decide if the number of people you hit each week is worth the time you are spending on Facebook. I am happy hitting 1000 – 10,000 people a week… yes it ranges that much..

Some pages are just more exciting than others, but really that comes down to the individuals creative mind. Personally I don’t think it is a bad thing to spend $25 a week on advertising to hit more of my followers and their friends. I simple move my marketing dollars around and monitor which vehicle is giving me the most bang for my buck.

No longer is Facebook a fifteen minute time commitment for me ~ I’ve upped that ante to 30 minutes a day… and if I’m busy later in the day I schedule my post. I try to be as organic as possible and talk to my Followers as time permits, but LIKE you I can’t spend my day on Facebook…

Here are a few Facebook Tips

  • Your brands social media strategy needs to be social and visual
  • You will need to integrate other medians of marketing on Facebook with video, awesome photos, webinars etc.
  • Come from a place of appreciation so your followers feel welcome ~ Gratitude!
  • To build your community you’ll need to be authentic, honest, completely engaged and HUMAN!
  • You need FANS ~ Did you know most people will LIKE your page if you ASK them to
  • You’ll need to showcase what you stand for and what it is you do as a brand or business to standout from the crowd
  • Listen to your Followers and remember answering their questions builds trust and relationships
  • Your strategy MUST be social by design but not contrived
  • Talk to people in first person ~ like they’re your friends ~ keep it real!
  • The simplest things you do can make the biggest difference ~ I love to thank my new and existing followers!

Facebook Keep It Simple Social MediaClick on the Photo

 

 

 

Nothing ever replaces Face to Face interaction, however today many businesses are on-line and selling products from their website…. it is still highly advisable that you get out from behind that computer and learn to socialize in real life… but don’t forget to practice your elevator speech.

Cheers!

My name is Heather Clifford and I live in beautiful Nanaimo BC where I teach hands on social media helping businesses to bridge the distance between technology and marketing on-line through social media.


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